Is it me, or is the Black book business very dysfunctional? I am looking for answers to these tough questions, because, I am so tired of unprofessional people that do not have telephone etiquette, do not possess any communication/business skills, do not have an up-to-the-minute inventory system, no knowledge of the authors that they carry, and their checks don't cash. So, I ask the following questions:
(1) How can I call book stores that have ordered from me directly on more than one occasion and they have absolutely no clue who I am?
(2)...
Wednesday, March 7, 2012
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